Can I take your order?

So the other day on the way to Family Home Evening with the YSA Kristi and I decided to stop by Mcdonalds because we hadn't had dinner yet. So we pull into the drive through and the guy tells us he can take our order whenever we are ready. Due to the delimea of trying to find anything on the menu that has even that slightest chance of not giving us a heartattack(good luck by the way not possible) we tell him it is going to be a minute. We then of course take a few minutes to decide what to order. When we are finally ready I turn to the speaker...okay we're ready...no answer...umm, hello?...no answer...slightly louder, hello?....no answer...finally both Kristi and I shout HELLO? This is what we then here in reply SHUTUP I can hear you! I told you to just order when you were ready!...umm what? Kristi and I turn to each other with incredulus looks, then I decide to explain our need to shout (huge mistake).. "okay well we said hello two or three times before and you didn't answer so we shouted." "I TOLD you to just order when you were ready!" AT this point I am very incredulus and ready to go at it with this guy but Kristi pipes up from the back "Traci just don't I am hungry and I want my food" I turn to the speaker the guy is still trying to argue with me and tell me that I should have just ordered "ok, you know what whatever heres our order...so I gave him me order and moved onto the window. Mean while Kristi and I need to confirm that this really just happened. Kristi: did he just tell you to shutup Traci: umm. yeah I think he did. He opens the window glaring at me jerks the card from me and then gives it back never removing his glare from me. We drive to the next window and at this point really can't resist just laughing our heads off. I mean really what ever happened to customer service or the customer is always right. Needless to say we checked our food really good for anything unwanted.